Zoom is nothing new and has been around for a few years, but due to the recent virus outbreak and a larger number of people working from home than ever before, it has become quite the popular tool from scheduled meetings to Friday drinks. Because of this surge in popularity, there has been greater exposure, and with this sparks interest for hackers and bad actors alike. As such, the scrutiny has been hard and swift and inevitably questions have been raised, is Zoom secure, and should I be using it?

Business and technology are often intertwined, with many – if not all – business functions dependent on mechanical or computing assistance. In this “tech age 4.0” of buzz words, marketing hype, and new start-ups, many businesses I work with are eager to jump in on the next big thing. Such rapid implementations often come from a fear of missing out, or worse, a reactive response to an incident or security event. Oftentimes, the new tech is only tangentially related to their objectives and is bolted onto the business, rather than properly integrated.

Updates are to technology as food is to us; it’s good for you but you could survive without it for some time. After a while, however, things start to fall apart. Software updates are important because they improve three key areas: they resolve issues like bugs, patch holes and keep any references or databases up to date. These are important to stay safe and current in a technical world.